A Disgruntled Customer
It is a known fact that the good people of Ghana do not take their government agencies and their works seriously unless they need something from them, especially those who work there. Bad work ethics, poor customer service, you name it and the government agencies have got it. Because people feel 'it's for the government, not mine' and when some want to be good citizens by coming to work on time, using work hours for just that and leaving after hours they are discouraged by colleagues with statements like 'does your father own this institution?' Or 'is the government your father's?' Yet when decisions are taken without our input we complain. So all along I thought it was just the public sector that had this problem until recently. Now, when one is apathetic toward a cause, and in the case of a business portrays bad work ethics, what other conclusion can we draw than that the one wants to collapse the business? So it surprises me to see even SMEs